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2306 Midvale NE • Grand Rapids, MI • (616) 774-8004

e-Messenger Consulting
Strategic Services

    If you ran into a blind alley, how long would you stay there? If your car were almost out of gas, how long would you spend shopping gas stations for the best price? In either case, probably not long.

Both describe a typical experience for web shoppers and companies conducting business online. Often web sites are so poorly designed users become frustrated and give up trying to navigate them. Other times, in an attempt to comparison shop users become frustrated trying to find the right information between web sites. Both will move on to other sites in search of the information they seek. They are fickle and they are fast to move on.

What you need from the beginning of creating a web site is to think through how the user will operate inside it. What are they looking for and what’s the shortest route to get to it? What would they call what they’re looking for, and where on your site would they logically look for it? Remember, you’re creating your site for someone else to use. Think strategically.

If the user doesn’t know your company’s name or how to spell it, how would they find you? Is your web site constructed to optimize their experience using a search engine or directory to find you? If they don’t know you, the only way for them to find you is to use keywords that describe what you offer, as they use various search engines and directories. Do you know what words they will use versus the ones that you would use – remember, you know what your business is about, but they don’t.

I can help you set up your site so it’s easier to find and easier to navigate once users get there. I can help you plan your site and develop it to maximize business opportunities. And I can help you figure out the best words to use on your site and in it for maximum effect. 

I am Alan Eggleston and e-Messenger Consulting is my company. I've been helping businesses, universities, and organizations plan out sites and navigation since 1995. I know how web sites work, how users approach them, and how to maximize a user’s experience finding and using sites.

I have also dealt with privacy issues since 1995, including a year as a privacy officer for a major corporation. I know the issues and the pitfalls, and I can help you avoid problems.

When you think “the Web” think strategically. Think Alan Eggleston of e-Messenger Consulting.

 

Tap my rich strategy resources
    Here are the strategic services I can provide your business, school, or organizational web site:
• site strategic planning
• navigation strategic planning
• privacy policy
   audits
   development
   implementation
   communications
• search engine
   marketing
   analysis and strategies 
   opitimization
• meta data
   development
   keyword strategies
   title strategies
   description strategies
   site integration

 

 

 

 

 

 

 

 

 

 

 



 

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